Terms of Service & Privacy Policy

Last updated: April 20, 2026

Terms of Service

1. Acceptance of Terms

By accessing and using PropertyHub Marketplace ( "Platform"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services. These terms apply to all visitors, users, and others who access or use the Platform.

2. Description of Service

PropertyHub is a real estate marketplace platform that connects property buyers, sellers, renters, and agents in Cambodia. Our services include property listings, project showcases, search functionality, and communication tools between parties interested in real estate transactions.

3. User Accounts

To access certain features of the Platform, you must register for an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and promptly update your account information
  • Maintain the security of your password and accept all risks of unauthorized access
  • Notify us immediately of any breach of security or unauthorized use of your account
  • Take responsibility for all activities that occur under your account

4. User Conduct

You agree not to use the Platform to:

  • Post false, misleading, or fraudulent property listings
  • Violate any applicable laws, regulations, or third-party rights
  • Impersonate any person or entity or misrepresent your affiliation
  • Interfere with or disrupt the Platform or servers
  • Collect or store personal data about other users without their consent
  • Use automated means to access or scrape the Platform

5. Property Listings

Users posting property listings are solely responsible for the accuracy and legality of their listings. PropertyHub reserves the right to remove any listing that violates these terms or is deemed inappropriate. We do not guarantee the accuracy of any listing and recommend users verify all information independently.

6. Intellectual Property

The Platform and its content, features, and functionality are owned by PropertyHub and are protected by international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, create derivative works of, publicly display, or exploit any part of the Platform without our prior written consent.

7. Limitation of Liability

PropertyHub shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Platform. We act as a platform for connecting parties and are not party to any transactions between users.

8. Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason, including breach of these Terms. Upon termination, your right to use the Platform will immediately cease.

9. Changes to Terms

We reserve the right to modify or replace these Terms at any time. We will provide notice of any material changes by posting the new Terms on this page. Your continued use of the Platform after changes constitutes acceptance of the new Terms.

10. Contact Information

For any questions about these Terms, please contact us at:
hi@khpropertyhub.com

Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

  • Account information (name, email address, phone number)
  • Profile information (profile photo, bio)
  • Property listing information and preferences
  • Communications with us or other users
  • Payment information (processed securely)

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send notifications, updates, and support messages
  • Personalize your experience and deliver relevant content
  • Monitor and analyze usage patterns and trends
  • Detect, prevent, and address technical issues
  • Comply with legal obligations

3. Information Sharing

We may share your information with:

  • Other users (as necessary for property inquiries and transactions)
  • Service providers who assist in our operations
  • Legal authorities when required by law or to protect our rights

We do not sell your personal information to third parties.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our Platform and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features may not function properly without cookies.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Object to or restrict certain processing activities
  • Request a copy of your data in a portable format

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymize your information, unless we are legally required to retain it.

8. Children's Privacy

Our Platform is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we learn we have collected personal information from a child under 16, we will delete that information.

9. International Transfers

Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. We ensure appropriate safeguards are in place for such transfers.

10. Changes to Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
hi@khpropertyhub.com